Explanation of Arrangements for Any Follow up Appointments
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of people who answered in a positive way to 'Were the arrangements for any follow up appointments explained to you in a way that you understood?'
Numerator
Number of people who answered Yes.
Denominator
Total number of survey respondents who selected any of the response options to the question.
Exclusions
None
Use of Risk Adjustment
Risk Adjustments
Stratifications
Strata defined either at site (hospital) level, sub-site (directorate or grouped specialities) level or as groupings of smaller hospitals, depending on what was most appropriate for each NHS Board.
Data Attributes
Type of Data Collection
Data Collection Methods
Data collected using the Inpatient Experience Survey, administered by post to a sample of adults (aged 16 years old and above on discharge from hospital) who had an overnight stay in hospital as an inpatient (defined as one night or more where the individual was in hospital at midnight in an inpatient bed) between April and September of the preceding year. Eligible people are identified from Information Service Division's Scottish Morbidity Records database (SMR01) of hospital admissions, using a stratified sampling strategy. Exclusions: People who received privately funded care in NHS or private hospitals; People treated in hospitals outside of Scotland but whose care was commissioned by an NHS Board; People who were not resident in Scotland; People who were receiving care as an outpatient or day case which did not result in an overnight stay; People who were expected to have an overnight stay at admission but did not; Women who stayed in hospital for termination of pregnancy; Women who stayed in a hospital maternity unit; People who were known to be deceased, i.e. those who had death recorded on SMR01 records and/or the National Records of Scotland Deaths Database; People treated in a hospice; People who were being treated for a mental health condition in a mental illness hospital; People who were resident in a long-stay hospital; People who were being treated in a learning disabilities unit; People not registered with a GP Practice and; People aged 15 or less on discharge from hospital.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
On the Scottish Government website with an interactive dashboard for local results for Regions, NHS Boards and hospitals.