Discharge Experience Index
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Average of the most positive response option available to three questions about discharge experience: -Before you left hospital, did staff give you or to someone close to you useful information about managing your health and care at home? -Did hospital staff take your family, home or health situation into account when planning your return to home? -Were you involved, as much as you wanted to be, in decisions about leaving hospital?
Numerator
Number of patients who chose the most positive response option available for three questions about their discharge experience.
Denominator
Total number of survey respondents who selected any of the response options to the questions.
Exclusions
Use of Risk Adjustment
Risk Adjustments
Age and gender.
Stratifications
Data Attributes
Type of Data Collection
Data Collection Methods
Victorian Healthcare Experience Survey (VHES) administered to adult and paediatric patients (and carers) across acute, outpatient, palliative care, ambulance and community settings. Each selected patient is invited to the survey via an email, SMS or letter delivered to their home address, based on the contact details available.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Published on Victorian Agency for Health Information website.