Had Enough Information to Manage Condition After Leaving Emergency Department
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Domain
Defining Attributes
Definition
Percentage of patients who had enough information to manage their condition after leaving the hospital emergency department.
Numerator
Number of respondents who selected Yes, definitely (most positive response) for the question 'Did you have enough information about how to manage your condition or recovery after you left the emergency department?: Yes, definitely; Somewhat; No; I was not given any information; I did not need this information as I was admitted to the hospital or to residential care '
Denominator
Total number of survey respondents who selected any of the response options to the question.
Exclusions
None
Use of Risk Adjustment
Risk Adjustments
Age, gender and ethnic group.
Stratifications
Data Attributes
Type of Data Collection
Data Collection Methods
Adult primary care patient experience survey. Patients selected for surveying are contacted by email or SMS. The survey sample includes a national selection of adult patients (over 15 years old) who had a qualifying encounter with the primary care service provider they are enrolled with during the survey period. Approximately 30,000 patients take part in each survey round. Excluded: children under 15 years; people who were invited to participate in the previous quarter; and people with a date of death.
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Reported on the Health Quality and Safety Commission website: Adult primary care patient experience explorer.