General Practitioner/Nurse Clinic Informed About the Plan for Follow-Up

Identifying Attributes

Care Settings
Care Transitions
Country
New Zealand
Publishing Organisation
Health Quality & Safety Commission, New Zealand: Adult primary care patient experience survey
Type of Quality Indicator
Outcome
IOM Quality Dimension
Person-Centredness
Domain
Communication

Defining Attributes

Definition

Percentage of patients who said their health clinic seemed informed about the plan for follow-up from the hospital.

Numerator

Number of respondents who selected Yes, definitely (most positive response) for the question 'As far as you know, is your GP/nurse clinic informed and up to date about the plan for follow-up?: Yes, definitely; Somewhat; No; Do not know'

Denominator

Total number of survey respondents who selected any of the response options to the question.

Exclusions

None

Use of Risk Adjustment
Yes
Risk Adjustments

Age, gender and ethnic group.

Stratifications

Data Attributes

Type of Data Collection
Surveys
Data Collection Methods

Adult primary care patient experience survey. Patients selected for surveying are contacted by email or SMS. The survey sample includes a national selection of adult patients (over 15 years old) who had a qualifying encounter with the primary care service provider they are enrolled with during the survey period. Approximately 30,000 patients take part in each survey round.

Frequency of Data Collection
The survey runs every three months. Patients who had a qualifying encounter with the primary care service provider they are enrolled with during the sample period are invited to take part.
Frequency of Data Collection in Days
91
Reporting Methods

Reported on the Health Quality and Safety Commission website: Adult primary care patient experience explorer.

Reporting Frequency
Quarterly
Reporting Frequency in Days
91
Indicator Has Recommended Targets
No

Source and Reference Attributes

Quality Indicator Confirmed to be Part of a Program Used to Monitor Quality and Safety of Care Among Older People at a Population-Level between 2012-2022
Yes
Assessed by the Australian Consortium for Aged Care Collaborators as Generally Containing Good Properties (Importance and Scientific Acceptability)
No
Australian Consortium for Aged Care Endorsed
No
Identified by PHARMA-Care Project
No
Upload Date
12 March 2025