Quality Indicator Repository
Quality indicators are standardised, evidence-based measures used to monitor and evaluate the quality and safety of care. The ACAC developed a Quality Indicator Repository. For information on its development see this document.
Please navigate the Quality Indicator Repository to learn about the quality indicators we identified across care settings and their defining, data, and source attributes. You can also use the Quality Indicator Repository to download quality indicators of interest to you.
Percentage of non-same day separations from inpatient units where the consumer was discharged to a private residence or accommodation, for which an ambulatory service contact was recorded in the 7 days post separation.
Percentage of patients who selected the most positive response option for the question: How would you rate how the ambulance crew and Emergency Department staff worked together? (out of Very good; Good; Neither good nor poor; Poor; Very poor).
Percentage of people who answered in a positive way to 'Were the arrangements for any follow up appointments explained to you in a way that you understood?'
Percentage of patients who saw any general practitioner within 7 or 30 days of hospital discharge following hospitalisation due to high blood pressure, diabetes, chronic obstructive pulmonary disease, asthma, heart failure, ischaemic health disease, or chronic renal failure.
Percentage of positive responses for Did you have any follow up with the doctors or other health professionals you saw while in hospital after you were discharged?Y - Yes N - No (Leaving Hospital).
Percentage of emergency department visits for beneficiaries age 18 and older with a principal diagnosis of alcohol or other drug abuse or dependence who had a follow-up visit for alcohol or other drug abuse or dependence within 30 days of the Emergency Department visit (31 total days).
The percentage of emergency department (ED) visits for members 6 years of age and older with a principal diagnosis of mental illness or intentional self-harm, who had a follow-up visit for mental illness. Two rates are reported: 1. The percentage of ED visits for which the member received follow-up within 30 days of the ED visit (31 total days). 2. The percentage of ED visits for which the member received follow-up within 7 days of the ED visit (8 total days).
Percentage of emergency department visits for beneficiaries age 18 and older with a principal diagnosis of mental illness or intentional self-harm and who had a follow-up visit for mental illness within 30 days of the Emergency Department visit (31 total days).
Percentage of emergency department (ED) visits for members 18 years and older who have multiple high-risk chronic conditions who had a follow-up service within 7 days of the ED visit. Eligible members must have two or more of the following chronic conditions: COPD; Alzheimer's disease and related disorders; chronic kidney disease; depression; heart failure; acute myocardial infarction; atrial fibrillation; and stroke and transient ischaemic attack.
Percentage of emergency department visits for members 18 years and older with multiple high-risk chronic conditions who had a follow-up service within 7 days of the Emergency Department visit.
Percentage inpatient psychiatric facility hospitalisations for treatment of select mental health disorders that were followed by an outpatient mental health care encounter within 7 days and 30 days of discharge.
The percentage of discharges for members who were hospitalised for treatment of selected mental illness or intentional self-harm diagnoses and who had a follow-up visit with a mental health provider within 7 days and 30 days after discharge. Age stratification :65 years and older.
Percentage of discharges for patients 6 years of age and older who were hospitalised for treatment of selected mental illness or intentional self-harm diagnoses and who had a follow-up visit with a mental health practitioner within 7 days and 30 days after discharge.
Percentage of discharges for which the beneficiary received follow-up within 7 days and 30 days of discharge.
Percentage of discharges for members 6 years of age and older who were hospitalised for treatment of selected mental health disorders and who had an outpatient visit, an intensive outpatient encounter or partial hospitalisation with a mental health practitioner within 30 days of discharge.
Percentage of positive responses to the question: Within 3 days after your most recent hospital stay, did someone from the provider's office named on the front cover contact you to follow up on this hospital stay? Yes No.
Percentage of positive responses to Within one week after your most recent emergency room or emergency department visit, did someone from the provider's office named on the front cover contact you to follow up on this visit? Yes No.
Proportion of hospital discharge followed with a general practitioner's encounter within a 1-weeks period for senior patients (65+).
Percentage of positive responses for How well do you think the ambulance service and ED staff worked together? E - Excellent Vg - Very Good G - Good F - Fair P - Poor (Ambulance).
Percentage of patients who selected the options 1 to 2; 3 to 5; More than 5; Don't know/can't remember in response to the question In the three months after your discharge from the hospital, how many in-person appointments have you had with a general practitioner (GP)?
Percentage of patients who selected the options 1 to 2; 3 to 5; More than 5; Don't know/can't remember in response to the question In the three months after your discharge from the hospital, how many in-person appointments have you had with a hospital outpatient clinic?
Percentage of patients separated from an acute designated mental health ward who (or their Carer) received one or more mental health service contacts while in the community within 7 days following their discharge.
Percentage followed up within seven days.
Percentage of all discharged psychiatric inpatients followed-up by community mental health services within 7 calendar days.
Percentage of all acute inpatient discharges that were followed up, regardless of where that follow up occurred (Te Whatu Ora division, NGO or both).