Handoffs and Information Exchange
Identifying Attributes
Care Settings
Country
Publishing Organisation
Type of Quality Indicator
IOM Quality Dimension
Setting-Specific Domain
Defining Attributes
Definition
This is a composite measure about the extent to which important patient care information is transferred across hospital units and during shift changes. Participants are asked to respond to three statements: F4: When transferring patients from one unit to another, important information is often left out; F5: During shift changes, important patient care information is often left out.; F6: During shift changes, there is adequate time to exchange all key patient care information.
Numerator
The number of "strongly agree" or "agree" responses to Item F6, and the number of "strongly disagree" or "disagree" responses to Items F4 and F5.
Denominator
The total number of responses to each item. The item-level percent positive scores are divided by 3 to produce the composite measure score.
Exclusions
Response option "Does not apply or don't know' and missing responses are excluded from calculations.
Use of Risk Adjustment
Risk Adjustments
None
Stratifications
By survey item and percentile (10th, 25th, median, 75th, 90th).
Collection and Reporting Attributes
Type of Data Collection
Data Collection Methods
Survey on Patient Safety Culture (SOPS) Hospital Survey 2.0
Frequency of Data Collection
Frequency of Data Collection in Days
Reporting Methods
Yearly Agency for Healthcare Research and Quality Reporting (AHRQ) report and executive summary